NHS: Belonging in White Corridors

In the of Birmingham Women's and Children's NHS Universal Family Programme Foundation Trust, a young man named James Stokes navigates his daily responsibilities with subtle confidence. His polished footwear barely make a sound as he greets colleagues—some by name, others with the comfortable currency of a "good morning."

James carries his identification not merely as an employee badge but as a declaration of belonging. It rests against a neatly presented outfit that gives no indication of the difficult path that preceded his arrival.

What sets apart James from many of his colleagues is not obvious to the casual observer. His demeanor discloses nothing of the fact that he was among the first participants of the NHS Universal Family Programme—an initiative crafted intentionally for young people who have been through the care system.

"It felt like the NHS Universal Family Programme was putting its arm around me," James reflects, his voice steady but revealing subtle passion. His statement captures the heart of a programme that strives to revolutionize how the vast healthcare system perceives care leavers—those vulnerable young people aged 16-25 who have emerged from the care system.

The statistics reveal a challenging reality. Care leavers frequently encounter greater psychological challenges, money troubles, shelter insecurities, and diminished educational achievements compared to their age-mates. Beneath these impersonal figures are human stories of young people who have navigated a system that, despite best intentions, often falls short in delivering the stable base that forms most young lives.

The NHS Universal Family Programme, launched in January 2023 following NHS Universal Family Programme England's commitment to the Care Leaver Covenant, represents a significant change in institutional thinking. At its heart, it recognizes that the entire state and civil society should function as a "communal support system" for those who haven't experienced the stability of a typical domestic environment.

Ten pioneering healthcare collectives across England have led the way, establishing structures that rethink how the NHS Universal Family Programme—one of Europe's largest employers—can extend opportunities to care leavers.

The Programme is meticulous in its methodology, beginning with comprehensive audits of existing practices, forming governance structures, and securing leadership support. It recognizes that effective inclusion requires more than noble aims—it demands concrete steps.

In NHS Universal Family Programme Birmingham and Solihull ICB, where James started his career, they've created a reliable information exchange with representatives who can provide support, advice, and guidance on personal welfare, HR matters, recruitment, and EDI initiatives.

The standard NHS recruitment process—rigid and potentially intimidating—has been thoughtfully adapted. Job advertisements now focus on personal qualities rather than long lists of credentials. Applications have been reimagined to consider the particular difficulties care leavers might experience—from lacking professional references to struggling with internet access.

Possibly most crucially, the Programme acknowledges that starting a job can create specific difficulties for care leavers who may be handling self-sufficiency without the backup of familial aid. Issues like transportation costs, proper ID, and banking arrangements—taken for granted by many—can become substantial hurdles.

The beauty of the Programme lies in its attention to detail—from clarifying salary details to helping with commuting costs until that essential first salary payment. Even seemingly minor aspects like coffee breaks and workplace conduct are thoughtfully covered.

For James, whose career trajectory has "revolutionized" his life, the Programme provided more than a job. It gave him a perception of inclusion—that elusive quality that grows when someone senses worth not despite their history but because their distinct perspective enriches the organization.

"Working for the NHS isn't just about doctors and nurses," James notes, his gaze showing the quiet pride of someone who has found his place. "It's about a collective of different jobs and roles, a group of people who really connect."

The NHS NHS Universal Family Programme NHS Universal Family Programme Programme represents more than an employment initiative. It functions as a bold declaration that organizations can evolve to welcome those who have known different challenges. In doing so, they not only change personal trajectories but improve their services through the special insights that care leavers provide.

As James walks the corridors, his presence subtly proves that with the right assistance, care leavers can flourish in environments once deemed unattainable. The arm that the NHS Universal Family Programme has extended through this NHS Universal Family Programme signifies not charity but appreciation of hidden abilities and the fundamental reality that everyone deserves a support system that supports their growth.